Posters not showing up or wrong poster showing

ACdb posters are fetched during a Metadata refresh for the collection. Sometimes there can be a delay before the poster shows up, especially if a library scan is in progress. If the problem persists, please continue reading.

Sometimes other plugins take over the image fetcher.

  1. You can set the priority for these plugins in Library settings > Collections.
    In your server settings, go to Library and click on Collections

  2. Make sure ACdb.tv is at the top and enabled.
    Move ACdb.tv to the top and make sure it's enabled.

  3. If you are on Emby, also enable Dynamic Image Generator. It creates the default poster if none is set.

Refresh the image

Refreshing the Metadata for the collection will request the poster again.

  1. Click the collection’s properties button and select Refresh Metadata.
    Click the 3 dots to get the collection menu

  2. Choose Replace existing images and then click Refresh.
    Refresh collection metadata with Replace existing images selected

  3. Refresh the page or go to another screen and come back to it.

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